Meet your new lawyer bot, AI discovered a planet and new tech predictions for 2018 — This Week’s 10 Reads from a Chief Innovation Officer


I read over 100 articles this week so you don’t have to — Here are the top 10 you should read over the weekend and why they matter for the public sector. Let’s dive in —

🔮 Deloitte’s tech predictions for 2018: More AI, digital subscriptions, AR, and live events

🏛 Why it Matters for Government: In the past, government agencies had time to prepare for technology changes to impact their operations. They could simply watch the private-sector and wait a few years before it became widely adopted by their peers — and adapt accordingly. This is no longer possible in the exponential era we will live in, so agencies need to pay close attention to the macro-trends in technology so they can anticipate the future rather than reactively responding to it. These predictions from Deloitte are a great starting point for what’s in store in 2018.

👩‍⚖️ Lawyer-bots are shaking up jobs

🏛 Why it Matters for Government: Each week I’ve put together this series there seems to always be an article about AI replacing some new job title that makes the cut. This week’s new title also comes with a twist, because the rise of lawyer bots won’t just impact the jobs space, it will impact how people (or things in this case) will interface with government. For example, the lawyer bot DoNotPay enables you to automatically fight your parking ticket by generating the necessary paperwork to interface with municipal courts — so agencies must prepare for how AI may become a new customer that needs to interface with and be served by government.

💼 Meet Your New Boss: An Algorithm

🏛 Why it Matters for Government: We’ve seen algorithms appointed to company boards before as a new form of corporate governance, but welcome to the era where that algorithm may also become your boss. This article highlights how numerous companies are already using algorithms to orchestrate workflows — including the humans behind them.This can be a force and productivity-multiplier for government agencies that embrace it, but it will also enter unchartered territory on workforce and labor management that won’t be as easier to work through.

💰 City cashing in by selling streets, sidewalks to private owners

🏛 Why it Matters for Government: This article provided an interesting look at the practice of private industry buying a public space — and it’s something that is happening more often in cities across the country that struggle with maintaining aging public spaces. As more general revenues are impacted by technology (i.e. self-driving cars that don’t speed), cities will need to get creative with how and what they maintain going forward.

📉 Tencent says there are only 300,000 AI engineers worldwide, but millions are needed

🏛 Why it Matters for Government: AI is all the rage today and if you’re an AI engineer — not the same as an AI subject matter expert on Twitter — you can make some major bucks. The challenge today is that there are not enough AI engineers to build and expand AI inside of organizations today (which is a problem that public education will need to begin to work on) so companies fight to hire what’s available with lucrative compensations plans. Government agencies looking for AI talent in the future won’t be able to compete on salary so they will need to look at new ways to solve this problem such as on-demand and hybrid employees.

🔑 Zug ID: Exploring the First Publicly Verified Blockchain Identity

🏛 Why it Matters for Government: The crypto-valley of the world is centered around the swiss City of Zug — and they recently announced the beginning of the first publicly verified blockchain identity. This is important because we’re getting closer to a federated identity solution built on top of a decentralized infrastructure, in this case Ethereum. This infrastructure would serve as a secure and modern foundation for citizens to interact with government, businesses and one-another. Another important takeaway from this piece is that the City of Zug is collaborating with the public to identity the best starting use-cases — U.S. agencies should take note for their own pilots.

🚘 Full Tilt: When 100% of Cars Are Autonomous

🏛 Why it Matters for Government: I’ve seen lots of interesting write ups on autonomous vehicles over the years, but none quite like this one from the New York Times. Rather than talking about when self-driving cars will be here, they explore how self-driving cars will impact various aspects of our lives. It’s an important read for agencies to understand the social impacts that technology will have on the citizens we serve.

Read the Full Article on Medium.